StorTrends StorAID product support provides customers the flexibility they require to meet their critical business needs. StorAID Support Plans provide Next Business Day (NBD) hardware replacement and 24×7 phone support. StorAID support plans come with StorAID S.O.S. – an automated email alert monitoring system.
StorAID support plans are offered in 1-year, 3-year, and 5-year terms with 1-year extensions available. All StorTrends StorAID plans are supported from AmZetta headquarters in Atlanta, GA to provide customers with the highest quality and around-the-clock support in the storage industry.